In the laundry industry, operators often face such a challenge. High-end processes cannot increase revenue.
Newcomers in the laundry industry are afraid to accept orders for luxury and high-end garments. Laundry mistakes with valuable garments can cause high compensation. Thus, laundry shops lower their service prices. They also move away from the high-end market. Existing stores have mastered various fabrics and laundry processes. They can handle luxury items. However, they also fall into a dilemma: they are afraid to accept orders and increase service prices. The laundry fees of high-end garments are higher than those of common garments.
Laundry shops have mature laundry processes. But they have to undertake high laundry risks. Also, they make little money. This is common in the industry. From the perspective of market trends, consumption upgrades are driving high-end laundry requirements. Luxury care businesses continue to grow. But many stores do not turn technical expertise into price power.
This issue does not lie in the laundry process, but in the pricing strategy and delivery methods. If high-end laundry relies on manual experience, laundry shops find it difficult to maintain stable quality for bulk orders. Also, they cannot support proper premiums. To make money from high-end orders, laundry shops should focus on three things: understanding high-end customers, restructuring pricing systems, and upgrading equipment capabilities.
Customers who often use luxury services have outstanding consumption capabilities. They do not pay more attention to the price difference. Actually, they evaluate whether stores are professional, whether their services are stable, whether they can prevent laundry accidents, and whether after-sales services are reliable.

Unlike common garments, high-end garments have higher precision and consistency requirements. Operators’ experience makes it difficult to ensure stable delivery. Modern laundry equipment can address this issue at the source. A professional wet cleaning system can handle 97% of garments that originally require dry cleaning. It can reduce 50% of delicate garment wear. It can also save energy per cycle by 60%.
Take a Kingstar wet cleaning machine as an example. It can store 79 programs. It is designed for most special fabrics (wool, cashmere, and silk). Thus, it can protect fibers. Also, it has chemical dosing and programmable control systems. This can precisely control water temperature and drum speed. This machine requires less washing time. It can improve laundry performance and efficiency.
Meanwhile, the Kingstar dryer has a humidity control function. It can adjust drying time and temperatures according to different fabrics. One garment’s drying energy consumption can be reduced by 22%. The automatic garment form finisher uses three-dimensional scanning and flexible steam technology. One operator can monitor two machines. Compared with a traditional hang-style ironer, its efficiency improves by three times. It can also effectively remove wrinkles.
Equipment upgrades can improve efficiency and quality consistency. High-end customers often worry about inconsistent laundry performance. Standardized machines can solve this issue. Stores do not need to increase labor costs. They can handle bulk high-end garments. This can improve both production capacity and quality. Thus, high-end laundry does not rely on operators’ experience. Mature experience and technology can form a replicable, controllable, and sustainable delivery system.
High-end garments can increase laundry difficulties, operational risks, and responsibility costs. Higher risks can cause higher prices. After equipment upgrades, some laundry processes that highly rely on labors can be replaced by efficient equipment. This can reduce labor costs. In the cost structure, laundry shops’ labor costs account for 25% to 30% of the operational costs. Automatic equipment can replace part of the laundry processes. The single-store labor costs can be reduced by 12% to 22%. The saved costs can be invested in high-end equipment upgrades. They can also create more high-end laundry revenue. This can increase customer satisfaction and profit margins.
If laundry shops do not upgrade equipment and laundry processes, it is difficult to ensure stable delivery even if they receive high-end orders. Laundry shops should focus on laundry process and equipment upgrades. High-end laundry cannot rely only on labor. Laundry shops can use equipment, such as wet cleaning machines, dryers with humidity control functions, and garment form finishers. They can make high-end laundry quality replicable and sustainable. These garments can also be handled in one batch.
Laundry shops should not be afraid to price their processes. Also, they can ensure quality through equipment. New technology can continue to improve laundry quality. It can also reduce laundry costs. Thus, laundry shops can run for a long time and build their reputations. They can receive a stable customer base.
Q1: Can Kingstar wet cleaning machines handle fabrics like silk and wool?
A1: Yes. Use wet cleaning detergents and chemical dispensers. They can be effective for cleaning.
Q2: Do laundry shops require wet cleaning machines if they have dry cleaning machines?
A2: Yes, they can complement each other. Wet cleaning can be used for wool and silk garments. This can protect garments. Also, it can achieve high-end laundry.
Q3: How does a dryer with humidity control monitor drying conditions?
A3: A humidity detector is at the dryer’s air outlet. It can identify drying conditions through the humidity at the air outlet. Kingstar smart dryers can monitor the drying level through multiple dimensions (drying time and humidity). This can prevent insufficient or excessive drying.
ADD:No.388 Xinggang Road, Chongchuan District, Nantong City, 226000, Jiangsu Province, China.
Phone: +86-13917089379
Tel:+86-13917089379
Fax:+86-0513-85663366
E-mail:louislu@kingstarlaundry.com
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