Laundry Transformation in the New Era: Same-Day Delivery to Win Back the Market

In 2026, young and busy customers are the main customer group of the laundry shops. Their habits are that convenience comes first. Same-day delivery is not just an upgrade for business. It is the key to winning back market share and showing how valuable a laundry shop is in this fast-paced world. Dry cleaners have always focused on being reliable and offering good quality. But current customers want speed and convenience. A 2023 survey shows that 66% of people said they would drop off more clothes if the service was faster, and 50% hoped to get their clothes back the same day.

However, traditional laundries still take two days or longer to finish the job. They often charge more if clients want their clothes back the same day. This is totally not what customers want. If customers need clothes for the next day but are told to wait three days or pay extra, they’ll probably just walk away. On the other hand, laundries that offer same-day service will get great new chances.

Right now is the perfect time to make same-day service mainstream. As nationwide campaigns to raise customer awareness get underway, laundries that offer same-day service will have a unique advantage. These campaigns will help customers see the value of professional laundry services. But whether a laundry shop can meet its modern needs depends on this laundry shop’s own actions. Most laundries have clear busy and slow seasons. It may be hard to offer same-day service during peak times. But in slow seasons, this service can set you apart from other shops and win you more business. However, many laundries still struggle to provide same-day service. The main reasons are old and inefficient equipment, and a lack of skilled staff.

Providing same-day service isn’t about rushing jobs or cutting corners. It’s about running an efficient business through systematic improvements. Forward-thinking shop owners can start with these three steps.

Upgrade Equipment

Many laundries still use semi-automatic machines. Every step of the cleaning process needs manual adjustments. A full-time worker has to watch the machines closely and set the parameters for each stage based on his or her own experience. This is really inefficient.

Lots of washing machines have a low spin-drying rate, leaving clothes very wet after washing. That means longer drying times. What’s more, many washers and dryers don’t match up. Clothes from a 20kg washer can’t fit into a 20kg dryer all at once, so staff have to dry them in batches. This slows down the staff a lot. Besides, since many machines aren’t smart enough, a lot of tasks have to be done by hand.

● Kingstar Equipment

To offer same-day service, the first step is to replace old laundry equipment. Smart machines are the basic requirement to make this goal happen.

- Kingstar wet cleaning machine

The Kingstar wet cleaning machine can store 79 fully automatic wash programs. When paired with special wet cleaning detergents, it can safely clean not just cotton, linen and synthetic fabrics, but also delicate materials like silk and wool.

Most importantly, you can program every detail of the wash cycle into the machine. The computer then takes care of adding water, heating, pouring in detergent, rinsing and spinning. The 400G spin-drying power effectively reduces the moisture in clothes, making the drying process much faster afterwards.

- Kingstar dryer

The matching Kingstar dryer can store 99 fully automatic drying programs, too. It uses a high-power heating system and good insulation to improve drying efficiency. Also, it has a moisture sensor to accurately see when clothes are dry.

It works perfectly with Kingstar wet cleaning machines. Clothes from a Kingstar wet cleaning machine SHS-2025P can go straight into a Kingstar dryer and be dried in one batch. This makes the whole process super efficient.

What’s more, these smart machines don’t depend on the staff’s experience anymore. This can save all their know-how into the computer, and the machine will handle the detailed cleaning work. This frees employees from repetitive tasks so they can focus on other jobs. With efficient equipment, the laundry shop’s workflow can be improved.

Core services

Many laundries offer too many different services just to make more money, from altering clothes to cleaning curtains. It seems like a wide range of options, but it actually slows down operations and hurts service consistency.

Narrowing down business focus, sticking to daily wear (high-demand items like suits, pants, dresses and shirts), and cutting out low-demand services will free up resources, upgrade core processes, and greatly cut down delivery times.

Team Training

Same-day service can’t work without a well-trained team that knows systems inside out. Clear standards, standardised processes and ongoing training are the keys to speeding up service and keeping quality high. Empower staff, and they’ll reward the laundry shop with better performance and higher morale.

● Key Benefits of Same-Day Service

Lots of laundries haven’t realised the benefits of same-day service yet. This unique offering has four clear advantages:

- Boost order volume

Fast turnaround removes the hassle of dropping off clothes and encourages customers to bring more items.

- Make work easier

Following the same service rules every time reduces management tasks, and fewer mistakes happen.

- Build customer loyalty

Reliable same-day service sends a clear message: we value your time. Trust turns first-time customers into regulars.

- Stand out from competitors

As the whole industry shifts, same-day service will make your shop shine during nationwide consumer awareness campaigns.

Conclusion

Though the advantages are obvious, many operators still hesitate about the costs, quality and logistics. In fact, these problems can be solved by systematic upgrades. The real obstacle is the mind. Many entrepreneurs regard same-day service as an exception. Only when laundry shops truly recognise this service can they stand out in this traditional industry and gain more opportunities.